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You will need to prepare a Franchise Operations Manual that sets out a detailed explanation of the business system and how it is to be operated. This is a time consuming task that should not be underestimated!
The Manual is used for the following purposes:
As a day-to-day reference tool for use by the franchisee and his/her employees when running the business.
As a training tool by you when training franchisees.
As a training tool by the franchisee to train employees.
As a basis for business development. |
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The Manual is the means by which the terms and conditions of the franchise agreement are reinforced to achieve uniformity and conformity across the franchise network. It contains references to, and interpretations of, the obligations of both you and the franchisee under the franchise agreement. The procedures laid down throughout the Manual should be recommended practice based on the expertise and experience of running your business. |
